Community guidelines

Want to do more than comment? See Work with us: who we are looking for, how to work with us and why to join the community.

01What comments are for

Comments and photos sit under course, repair, problem and part pages so that riders and mechanics can share what they found: which bike, what the symptom was, what fixed it. To post you need a free account (16 or over, or younger with a parent's or guardian's consent). What you post is public, with the name you chose.

02Be safe

• Share fixes that are safe. Do not encourage anyone to skip safety steps, disable brakes, lights or safety switches, or work on high-voltage parts without training.
• If you describe a value, say which bike it is for. Readers should check it in their own manual; see the safety disclaimer.
• Nothing illegal: no instructions for theft, for removing emission controls where that is unlawful, or for faking documents.

03Be kind

• Everyone here is learning, from a first-time owner to a master mechanic. Answer questions without mocking.
• No insults, harassment, threats, hate or discrimination against anyone, and no sexual or violent content.
• Disagree with the facts, not the person. If a page is wrong, tell us and we will correct it.

04Protect other people's data

• Do not post anyone else's personal data: no names, phone numbers, addresses, email addresses or number plates of others.
• Do not post photos in which other people can be recognised, unless they agreed. Crop or blur faces and plates.
• Keep your own data safe too: do not post your phone number or address in a comment. To reach the team, use the messages on your account page.

05Photos

• Only post photos you took yourself, or that you have the right to share. No pictures copied from other sites, manuals or shops.
• Show the machine: the part, the fault, the fix. Photos are resized before upload and location data is removed.
• By posting you give Transitions Lab permission to show the photo on the site, as set out in the terms of use.

06No spam or advertising

No advertising, sales posts, affiliate links, repeated messages or links to unrelated sites. A link to a useful source, manual or video is welcome if you say what it is.

07How moderation works

The Transitions Lab team reads new comments and photos. Comments are published straight away; the team can hide or delete a comment or photo that breaks these guidelines or the law, and may suspend an account that does so repeatedly or seriously. A hidden comment stays visible to the person who wrote it, marked as hidden. You can delete your own comments at any time.

If we remove your post and you think that was a mistake, tell us and we will look at it again.

08Reporting a comment or photo

See something that breaks these guidelines, shows you without your permission or infringes your rights? Use the contact form or email the team at marcel@transitionslab.org. Include the page address, the name shown and the date of the comment, and what is wrong. We aim to act within a few working days, and faster for anything unsafe or unlawful. For copyright and takedown requests, see the legal notice.

Last updated 6 November 2026.